Privacy Policy
Your privacy is important to us. This policy describes what personal information WealthOrbit collects, how we use it, how we protect it, and your rights regarding your data. We comply with the Information Technology Act, 2000 and applicable data protection regulations.
At WealthOrbit (operated by Global Synapse Technologies), we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using our platform, you agree to the collection and use of information as described in this policy.
Information We Collect
- Account Information: When you register, we collect your name, email address, phone number (optional), and create a secure hashed password.
- Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, search queries, and time spent on the platform.
- Device Information: Browser type, operating system, device type, IP address, and general location (city/country level) for security and analytics.
- Financial Preferences: Watchlists, portfolio data, notification preferences, and calculator inputs you voluntarily provide.
- AI Interaction Data: Questions asked to our AI assistant and conversation history, used to improve response quality.
How We Use Your Information
- Providing Services: To deliver market data, IPO information, AI insights, portfolio tracking, and personalized features.
- Personalization: To customize your experience based on your preferences, watchlists, and usage patterns.
- Communication: To send account-related notifications, market alerts, and updates you have opted into.
- Security: To detect fraud, prevent unauthorized access, and maintain the integrity of our platform.
- Improvement: To analyze usage patterns and improve our products, features, and AI models.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Information Sharing
- We do not sell your personal information to third parties.
- Service Providers: We may share data with trusted service providers (cloud hosting, email delivery, analytics) who assist in operating our platform, bound by confidentiality agreements.
- Legal Requirements: We may disclose information if required by law, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
- Aggregated Data: We may share anonymized, aggregated statistics that cannot identify individuals.
Data Security
- All passwords are hashed using bcrypt with appropriate salt rounds.
- Data in transit is encrypted using TLS 1.3 encryption.
- Database access is restricted and monitored with role-based access controls.
- Regular security audits and vulnerability assessments are conducted.
- JWT tokens are used for authentication with configurable expiration times.
- While we implement industry-standard security measures, no system is 100% secure. We recommend using strong, unique passwords.
Your Rights
- Access: You can request a copy of your personal data at any time via your account settings or by contacting us.
- Correction: You can update your profile information directly through the platform.
- Deletion: You can request deletion of your account and associated data. Some data may be retained for legal compliance.
- Portability: You can export your portfolio data, watchlists, and account information.
- Opt-Out: You can unsubscribe from marketing communications and adjust notification preferences at any time.
- Complaint: You have the right to lodge a complaint with the relevant data protection authority.
Cookies & Tracking
- We use essential cookies required for authentication and security (session tokens).
- Analytics cookies help us understand platform usage and improve features.
- We do not use third-party advertising cookies.
- You can manage cookie preferences through your browser settings.
Data Retention
- Account data is retained for as long as your account is active.
- After account deletion, personal data is removed within 30 days, except where retention is required by law.
- Usage logs and analytics data are retained in anonymized form for up to 24 months.
- AI conversation history is retained for 90 days unless you manually delete it.
Changes to This Policy
- We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification.
- Your continued use of WealthOrbit after changes constitutes acceptance of the updated policy.
- We recommend reviewing this page periodically for the latest information.
Questions About Privacy?
Contact our privacy team for any questions or data requests.
info@globalsynapsetech.comFrequently Asked Questions
What personal data does WealthOrbit collect?
We collect your email address and name when you sign up, along with usage data such as pages visited, features used, and search queries. If you subscribe to a paid plan, your payment is processed by third-party providers — we do not store credit card or UPI details on our servers. We also collect device information and IP addresses for security and analytics purposes.
Can I request deletion of my personal data?
Yes. You can request complete deletion of your personal data at any time by emailing our support team or using the "Delete Account" option in your account settings. We will process your request within 30 days as required under applicable data protection laws. Some data may be retained for legal or compliance reasons, but we will inform you if that applies.